1. Introduction

We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, and protect your information when you submit an enquiry or booking request with us.

2. Information We Collect

When you fill out our enquiry form or contact us, we may collect the following information:
Full name
Phone number
Email address
Event details (type of event, date, guest count, etc.)
Any additional information you choose to provide

3. How We Use Your Information

We use your information to:
Respond to your event enquiry
Provide quotes and availability
Assist with booking your event
Communicate updates related to your enquiry
Improve our services and customer experience

4. Sharing of Information

We do not sell your personal information.
Your details may only be shared with:
Our internal event management team
Service providers assisting in your event (if required, e.g. catering, décor)

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access.

6. Marketing Communication

By submitting your enquiry, you agree that we may contact you regarding your booking request.
You may request to opt out of marketing communications at any time.

7. Access & Correction

You may request access to or correction of your personal information by contacting us directly

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact: 30, Matterhorn Dr, Clyde North, Vic Melbourne 3978.
0468 881 155
info@grandeurinclyde.com.au